We are a cafe and catering company, based at the Lansbury Business Estate, 102 Lower Guildford Road, Woking, Surrey, GU21 2EP, UK. Your information will be held by Radleys Cafe t/a The Lunch People. You can contact us on 01483 850656 or on email@example.com.
How we use your personal information
This privacy notice applies to the personal data that we collect and use. It is to let you know how we promise to look after your personal information. This includes what you tell us about yourself and what we learn by having you as a customer. This notice explains how we do this and tells you about your privacy rights and how the law protects you.
Our Privacy Promise
We promise to collect, process, store and share your data safely and securely.
We promise to keep your data safe and private, not to sell your data and only share your data with third parties when there is a proper reason to do so.
How the law protects you
Data protection law says that we are allowed to use your personal information only if we have a proper reason to do so. This includes sharing it outside Radleys Cafe t/a The Lunch People. We must have one or more of these lawful bases to process your data:
- To fulfil a contract
- When it is our legal duty
- When it is in our legitimate interest
- When you consent to it
A legitimate interest is when we have a business or commercial reason to use your information. But even then, it must not be unfairly go against what is right and best for you.
The company must make reasonable use of your data, i.e. use your data in ways that they would reasonably expect and which have a minimal privacy impact or where there is a compelling justification for the processing.
Personal Data we collect about you
Examples of your personal data may include your name, company name, telephone number, postal address, email address, dietary requirements, payment card details or information on how you use our website and social media or how you interact with us or your feedback.
Sensitive Personal Data
In the course of providing services to you, we may collect information (i.e. dietary requirements) that could reveal your racial or ethnic origin, physical or mental health or religious beliefs. Such information is considered “sensitive personal data” under data protection laws.
We only collect this information when it is necessary so that we can provide you with the product and service you have chosen.
If you do not allow us to process any sensitive personal data, this may mean we are unable to provide all or parts of the services you have requested from us. Please be aware that in such circumstances you will not be entitled to cancel or obtain a refund of any price you have paid.
What are our reasons to process your personal information
Here is a list of the ways we may use your personal information and which reasons we rely on to do so.